Privacy Policy for Diva Nails & Spa Delaware
At Diva Nails & Spa Delaware, your privacy matters to us. When you book an appointment, visit our salon, make a payment, or choose to receive updates from us, you may share certain personal information with our team. We are committed to protecting that information and using it only for clear, service-related purposes.
This Privacy Policy explains how Diva Nails & Spa Delaware collects, uses, stores, and protects customer information, including appointment details, contact information, payment-related details, SMS consent, and communication preferences.
Our goal is to give every client confidence that their personal information is handled with care, respect, and security. Whether you are booking a manicure, pedicure, spa service, waxing, brow shaping, or facial service, your information is used only to help us provide a smooth, professional, and reliable salon experience.
1. Introduction
At Diva Nails & Spa Delaware, we are responsible for protecting the personal information under our control.
Our team is trained to handle customer information carefully and respectfully. Any personal details you provide to us are used only to support the high-quality salon experience you expect from our business.
This includes helping us manage appointments, communicate with clients, process payments, and provide service-related updates.
2. Information We Collect and Why We Collect It
We collect and use your personal information only when it is necessary to provide our services and communicate with you.
We may collect your information to:
Book and manage your appointments.
Process payments securely.
Communicate with you regarding your salon services.
Send appointment reminders, salon updates, or special promotions if you have given us permission.
The information we collect may include your name, phone number, email address, appointment details, payment details, and communication preferences.
3. SMS and Marketing Communications
With your explicit opt-in, Diva Nails & Spa Delaware may send you appointment reminders, salon updates, service announcements, or special promotions by text message or email.
SMS and email communications are only sent when you choose to receive them. Your consent is important to us, and we do not use your phone number for marketing messages without your permission.
4. Consent
Your knowledge and consent are required for the collection and use of your personal information.
By booking an appointment, contacting our salon, using our services, or signing up for our alerts, you are providing consent for us to collect and use your information for service-related purposes.
SMS Consent
You may opt in to SMS messaging at the time of booking, through our website, or through another communication method provided by Diva Nails & Spa Delaware.
Withdrawal of Consent
You may withdraw your consent at any time.
To stop receiving SMS messages, you may reply “STOP” to a text message from us.
To stop receiving email communications, you may click “Unsubscribe” in our email.
You may also contact us directly if you would like to update your communication preferences.
5. Limiting Collection of Personal Information
We only collect the personal information necessary to serve you properly.
This typically includes:
Your name
Phone number
Email address
Appointment information
Payment details
We may collect this information in person, over the phone, through text communication, or through our secure online booking system.
We do not collect unnecessary personal information, and we only use your information for the purposes explained in this Privacy Policy.
6. SMS Messaging and Communication Policy
If you choose to receive SMS messages from Diva Nails & Spa Delaware, please note the following:
Message Frequency
Message frequency may vary depending on your appointment activity, booking history, service reminders, or promotional updates.
Third-Party Sharing
We do not sell or share your phone number with third parties for their own marketing purposes.
Your SMS consent is strictly for communication between you and Diva Nails & Spa Delaware.
Carrier Charges
Standard message and data rates may apply depending on your mobile phone plan and carrier.
7. How We Protect Your Information
Your personal information is protected by reasonable security safeguards appropriate to the sensitivity of the information.
At Diva Nails & Spa Delaware, we take precautions to protect your data from loss, unauthorized access, misuse, disclosure, or improper handling.
We aim to keep your information secure whether it is collected in person, over the phone, through our booking system, or through digital communication.
8. Accuracy and Access to Your Information
We strive to keep your personal information accurate, complete, and up to date.
You have the right to access the personal information we hold about you and request corrections if your details have changed.
For example, if you have a new phone number, email address, or updated communication preference, you may contact us so we can update your information.
9. Questions and Privacy Inquiries
If you have any questions about this Privacy Policy, our privacy practices, or how your personal information is handled, please contact us directly.
You may also reach out if you would like to update your communication preferences, request access to your personal information, or ask us to correct your details.
Contact Diva Nails & Spa Delaware
Diva Nails & Spa Delaware
Phone: 302-537-1888
Address: 29 Atlantic Ave SUITE I & J, Ocean View, DE 19970
